Judging that Kachaka cannot go to the furniture, and immediately after instructing the transportation of furniture, an error "Kachaka did not reach the destination (Code: 19001)" may be displayed. If there are no obstacles around Kachaka and an error is notified, please check the following correspondence.
There are obstacles around the furniture on the map
If there is an obstacle (dark beige) around the furniture as shown in the following map, it is judged that Kachaka cannot go to furniture. * If you want to resolve a temporary error immediately, Try to reset the furniture position on the map.
Unlike the map, if there is no obstacle around the actual furniture, set a "entry area" to the location of an obstacle on the map around the furniture.Click here for detailed operation methods. Specify an entry area
If the problem is not resolved, please contact the customer support.