For inquiries via the contact form
For pre-purchase questions, order-related inquiries, or if you encounter any issues while using Kachaka, please contact us through the inquiry form. A representative will respond to you by email at a later date.
Alternatively, please contact firstname.lastname@example.org.
For consultations by phone
- Kachaka Customer Support
- Phone number: 0120-554-065
- Hours of operation: 10:00 - 17:00 (closed on weekends and holidays)
For consultations via LINE
Please register as a friend on "Kachaka | LINE Official Account" by scanning the QR code below or by clicking on the link. Please send your inquiries through LINE's messaging function. A representative will reply at a later date.
- QR code：
※To scan, open the LINE app's home tab, and tap the 'Add friends button [QR Code]' at the top right of the screen.
Hours of operation: 10:00 - 17:00 (closed on weekends and holidays)